BullyGrip Return Policy
Customer satisfaction is BullyGrip is top priority. It is our goal to ensure our
customers are completely satisfied with their purchase. We stand behind our
products. We'll always do our best to take care of customers here at
BullyGrip—our first step is to find a resolution to the problem being reported.
We ask that our customers reach out to us with that opportunity prior to
requesting a return. We are professional dog handlers and there are very few
issues we do not have a resolution for with regard to your pup and our products.
We provide a 30 day money back guarantee policy. If it has been 30 days from
your purchase date and you are not completely satisfied, and we have been
unable to resolve your issue, we will accept a return for a full refund. The 30
day period is from the date the issue was reported, if it takes a week to try to
resolve the issue and the 30 day period has lapsed, we will still take the refund
based on the date an issue was reported.
How are my refunds credited?
All refunds will be credited to your original form of payment to BullyGrip.
- Items Returned by Mail: If you ordered by credit card, we'll credit your
account within 14 business days. This will show on your next statement,
depending on the issuing bank and/or billing cycle. Unless you have
requested an exchange.
- Shipping Charges: Unfortunately, we cannot refund shipping charges.
PO Box 2792
Granite Bay, CA 95746