Refund policy

Our Return Policy

Customer satisfaction is BullyGrips top priority. It is our goal to ensure our customers are completely satisfied with their purchase. We stand behind our products. We'll always do our best to take care of customers here at BullyGrip—our first step is to find a resolution to the problem being reported. We ask that our customers reach out to us with that opportunity prior to requesting a return. We are professional dog handlers and there are very few issues we do not have a resolution for with regard to your pup and our products. We provide a 30 day money back guarantee policy. If it has been 30 days from your purchase date and you are not completely satisfied, and we have been unable to resolve your issue, we will accept a return for a full refund. The 30 day period is from the date the issue was reported, if it takes a week to try to resolve the issue and the 30 day period has lapsed, we will still take honor the refund.

How are my refunds credited?

All refunds will be credited to your original form of payment to BullyGrip.

● Items Returned by Mail: If you ordered by credit card, we'll credit your account within 14 business days. This will show on your next statement, depending on the issuing bank and/or billing cycle. Unless you have requested an exchange.

Shipping Charges: Unfortunately, we cannot refund shipping charges.

Email: woof@BullyGrip.com

Return Address:

BullyGrip Returns

PO Box 2792

Granite Bay, CA 95746